A non-refundable securing deposit of 50% is required in order to secure your booking.
Bookings will only be confirmed when proof of payment is received.
The balance of payment must be paid in full 7 days prior to the conference date.
Please note that provisional bookings are only secured once your deposit is received.
Final delegate numbers and special menu requests must be received a minimum of 7 days prior to your conference.
In the event that the booking or part thereof is cancelled within 7 days prior to the conference a 100% cancellation fee will apply. Please note that prices are subject to change.
Should a postponement of your conference be necessary, 50% of your initial deposit will be forfeited.
The package price per person remains the same even if the delegate does not want all of his/her meals etc. Partners/guests staying with conference delegates are charged the same conference package rate even if not attending the actual conference.
Day visitors eg guest speakers, facilitators etc must be included in your final delegate numbers. This also applies to people arriving to visit with conference delegates and possibly eat a meal with them.
Our conference facilities will be made available to you from 7h00 to 17h00 for full day and 7h00 t0 12h00 for half day conferences. A surcharge will apply should you require the conference room for longer periods.
Room check-in is at 14:00 and checkout is before 10:00 unless otherwise arranged.
Overnight Conferences: Please note that we require room allocations one week prior to your conference.
Please confirm in advance what equipment you will need as well as your seating requirements and daily agenda by completing a conference information sheet and emailing it to us no later than one week before your conference.
All damage to the venue, cutlery, crockery, linen, equipment and furniture will be charged directly to the main conference account.
Zoe Bush Lodge does not accept responsibility for any losses or inconvenience due to power failures, internet and telephone failures or acts of God.